In reference and support to Mr Ronnie Chang’s letter in the media dated 12/ 02/ 24 titled “Lousy LTA Service”, it was my turn to suffer, along with the other hundred plus customers.
Everyone talks about the suffering in long waiting times at LTA Backroad, Nadi
I went on Monday morning, spent more than an hour but had to leave because of another appointment.
I returned to the LTA office after 2pm and as I am writing this letter, the time reads 4:15pm; and still waiting.
On Monday morning, only four of the seven booths were manned by customer service agents.
By the afternoon, five of the seven booths were manned.
Paid Advertisement | February 2024
While we’re waiting for the new LTA office at Jet Point Nadi to open, can I request the good manager at LTA Backroad to have all the booths manned with customer service agents from opening to closing hours.
We are in 2024 now and visiting LTA Backroad Nadi reminds me of visiting government offices back in the early 80s.
Feedback: letters@fijisun.com.fj