The immigration office in Lautoka tells many people to return home when the system fails.
People are then told to make online appointments, only to be told to return home again because of their unproductive system.
They should inform the people via email or phone beforehand so that people are not wasting travel fare, leave and time.
Some travel from Rakiraki.
This matter has been going on for some time and they seem unsure when the system will be up and running.
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According to the staff member I spoke to, the problem started since the system was changed after 2018.
So, what’s been done all these years?
Authorities, please address this ongoing problem.
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