Trying to contact the Fiji Sports Council is a big problem, but this should not be.
I Googled the contacts and the first number advertised was (679) 331217. I dialled and it sounded like it is a fax-telephone number.
So, I checked and found another number
(679) 3312177. It rang and a woman answered, and transferred the call, or so she said.
The transfer-call was answered but no one spoke; then they hung up.
Is this the phone courtesy that our people at the Fiji Sports Council displays? If it is, then they need to lift their standard of customer service.
What the staff needs to understand is that the phone is the eyes and ears of any company; and the first impression is a lasting one.
It clearly shows the staff attitude is a negative one and portrays the company’s image.
I rang from my mobile and was disappointed with the Fiji Sports Council wasting my time and money.
To the chief executive officer of the Fiji Sports Council, I urge you to address this issue urgently as your image is at stake here.
Firstly, the first number advertised is short by one digit, hence it sounded like the fax machine.
Secondly, the service portrayed is pathetic and rude.
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